Privacy Policy


Privacy Policy

1. Information We Collect
We only collect the minimum amount of information necessary to process your orders and provide access to our software. This includes:

  • Account Data: Username, password hashes, and email address used during registration.
  • Transaction Data: Payment details processed securely via our payment gateways. We do not store raw credit card or financial credentials on our servers.
  • Technical Data: IP addresses, hardware identifiers (HWID), and browser types used strictly for license authentication and security fraud prevention.

2. How We Use Your Information
Stienware uses the collected data solely for the following purposes:

  • To deliver, activate, and manage your software licenses.
  • To prevent fraud, double-logging, and unauthorized sharing of license keys.
  • To provide customer support and troubleshoot technical issues.
  • To comply with legal obligations or enforce our Terms of Service.

3. Data Protection & Security
We implement robust security measures to protect your personal data from unauthorized access, alteration, or disclosure. All connections are encrypted via SSL/TLS. Account passwords are encrypted using secure cryptographic hashing algorithms.

4. Data Sharing & Third Parties
Stienware does not sell, rent, or trade your personal information to third parties. We only share data with trusted third-party services required to operate our store, such as:

  • Payment processors to securely handle billing.
  • Automated distribution systems to deliver your license keys.
  • Fraud prevention systems to flag malicious checkout attempts.

5. Cookies and Tracking
We use essential cookies to keep you logged into your account and maintain your session configuration. We do not use third-party advertising tracking cookies. You can disable cookies in your browser settings, but some features of the store may stop functioning.

6. Data Retention
We retain your personal information only for as long as your account remains active or as needed to provide you with our services. Hardware identifiers (HWID) used for license locking are securely stored and only accessed during active software authorization checks.

7. Changes to This Policy
Stienware reserves the right to modify this Privacy Policy at any time. Any changes will be posted directly on this page. Your continued use of our website or software after modifications constitutes your acceptance of the updated policy