1. Introduction
Welcome to Stienware. By accessing our website, purchasing our products, or using our services, you agree to be bound by these Terms of Service. If you do not agree to all of these terms, you are prohibited from using our services. We reserve the right to update or change these terms at any time without prior notice.
2. Age Requirement
You must be at least 13 years of age to use our services. By using our services, you represent and warrant that you meet this age requirement.
3. Product Nature & Risk
Products sold on Stienware are intended for educational, private, or experimental use only. You acknowledge that using unauthorized third-party software may violate the Terms of Service or End User License Agreements (EULA) of the games or platforms for which these products are designed. Stienware is not responsible for any bans, suspensions, or penalties imposed on your game accounts. Use our products entirely at your own risk.
4. Payment & Delivery
All payments are processed securely through our supported gateways. Upon successful payment, your digital goods will be delivered automatically via your dashboard or email. Stienware reserves the right to refuse or cancel any order at any time for reasons including but not limited to: product availability, errors in the description or price, or suspicion of fraud.
5. Refund & Return Policy
Stienware operates under a strict NO REFUND policy. All sales are final. Due to the immediate delivery and nature of digital products, software licenses, and the constant patches deployed by game developers, we do not offer refunds, exchanges, or store credits under any circumstances. This includes, but is not limited to, cases where a product becomes patched, incompatible, or if your game account is banned.
6. Intellectual Property
All content, features, and functionality of our products and website—including but not limited to text, graphics, logos, and software code—are the exclusive property of Stienware and are protected by international copyright and intellectual property laws. You may not modify, reproduce, or distribute our products without explicit written permission from Stienware.
7. Limitation of Liability
In no event shall Stienware, its affiliates, or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use our products or services, even if Stienware has been notified orally or in writing of the possibility of such damage.
8. Support & Updates
Stienware strives to provide functional and updated products. However, we do not guarantee that our products will work flawlessly after game updates or patches. Support is provided on a best-effort basis. Stienware is under no obligation to update products if a game developer permanently patches our methods.
9. User Conduct
You agree not to use Stienware products or services for any unlawful, harassing, or malicious purposes. You are strictly prohibited from reselling, redistributing, or reverse-engineering our software. Any violation will result in the immediate termination of your access and a permanent blacklist from our store.